Grading

Grading System for Refurbished Devices

 

At Wilzee, we understand the importance of clarity and trust when purchasing refurbished devices. To ensure our customers have a comprehensive understanding of the condition and functionality of our products, we have established a detailed grading system. Each device is meticulously inspected, tested, and categorized based on its physical appearance and operational performance. The criteria we use to assign a device to a specific grade include [the presence of scratches, dents, or other cosmetic damages, the functionality of all hardware and software components, the battery life, the screen responsiveness, and the connectivity. Here's an in-depth explanation of what each grade signifies:

 

Grade A: Excellent Condition

 

Cosmetic: Devices categorized as Grade A are in near-perfect condition. They exhibit minimal to no signs of previous use. You might find a few almost imperceptible scratches or blemishes, but the device looks new overall. This grade is ideal for those who prioritize aesthetics and want their device to have a pristine appearance.

 

Functionality: Grade A devices are fully functional, with all hardware and software components working flawlessly. They have passed rigorous testing to ensure optimal performance, including battery life, screen responsiveness, and connectivity. These devices come with the assurance of top-tier quality and reliability.

 

Ideal for: Users seeking high-quality devices almost indistinguishable from brand new, with minimal signs of wear.

 

Grade B: Good Condition

 

Cosmetic: Grade B devices show minor signs of use. These may include light scratches, minor dings, or slight wear on the body. Still, these are purely cosmetic and do not affect the device's functionality. These imperfections are generally superficial and are not immediately noticeable at a glance.

 

Functionality: Devices in this grade are fully operational, and all features function as intended. While they may have minor wear, their performance remains unaffected. Our thorough testing ensures that these devices meet high usability and performance standards.

 

Ideal for: Budget-conscious customers who want a device in good working condition and are not overly concerned with minor cosmetic imperfections. At Wilzee, we believe that quality doesn't have to come at a high price. Our Grade B devices offer a great balance between affordability and functionality, making them a perfect choice for those looking for a good deal.

 

Grade C: Fair Condition

 

Cosmetic: Devices in Grade C show clear signs of previous use, including noticeable scratches, dents, or wear marks. These cosmetic issues are more prominent but do not compromise the structural integrity of the device.

 

Functionality: Despite the evident signs of use, Grade C devices are fully functional. Minor operational quirks, such as reduced battery life or slight button issues, may occur. Still, these do not significantly impair overall usability. Each device is tested to ensure it performs all essential functions correctly.

 

Ideal for: Users looking for functional devices at a lower cost who do not mind more noticeable signs of wear and tear.

 

Grade D: Acceptable Condition

 

Cosmetic: Grade D devices exhibit heavy signs of wear. They may have significant scratches, dents, and other cosmetic damages. These devices have visibly been used extensively.

 

Functionality: While these devices are operational, they may have more pronounced functional issues, such as a significantly reduced battery life, minor hardware problems, or other performance-related quirks. Nonetheless, they can still perform essential tasks effectively.

 

Ideal for: Those who need a functional device at the lowest possible cost and are comfortable with cosmetic and minor functional imperfections.

 

Our Commitment to Quality

 

Regardless of the grade, every device sold at Wilzee is thoroughly tested and cleaned. Our testing process includes a comprehensive check of all hardware and software components, a battery life test, a screen responsiveness test, and a connectivity test. Our cleaning process involves a detailed cleaning of the device's exterior and interior, including the screen, ports, and buttons. These measures are designed to ensure that every device we sell meets our high standards of quality and performance. Our grading system is further designed to provide transparency and help customers make informed decisions based on their needs and budget. Each product listing includes detailed descriptions and images to further clarify the device's condition.

 

Warranty and Support

 

All devices come with a warranty and support services. This means that if you encounter any issues with your device, we're here to help. Our commitment to your satisfaction is reflected in our confidence in the quality of our refurbished products and our dedication to providing excellent customer service.

Wilzee is dedicated to building trust and offering clarity through this detailed grading system. We aim to help you confidently choose the device that perfectly fits your requirements and preferences. Our commitment to your satisfaction is at the heart of everything we do. We're not just selling devices, we're providing solutions to your needs, and we're here to support you every step of the way.